Privacy Policy
Last updated: 16 October 2026
How Funbet Handles Player Information
Funbet is built for players who expect a refined casino and sportsbook experience without compromising privacy. This notice explains how we collect, use, share and protect personal information when you register, sign in, deposit, withdraw, place bets, play casino games or contact support. It is designed to be clear, practical and GDPR-aware, while reflecting the standards required in an online gaming environment.
Funbet was established in 2024 and operates under a Costa Rica license. Our audience includes sports bettors crossing into casino entertainment, so we handle data connected to both betting and casino activity. That may include account information, transaction history, game usage, sports betting records, verification materials and technical security logs.
We process information for specific purposes, including account management, identity checks, payment handling, fraud prevention, security, customer support, service improvement and communication preferences. We aim to collect only what is relevant to those purposes and to apply appropriate safeguards throughout the player journey.
Information We May Collect
When you create or manage a Funbet account, we may collect information such as your name, date of birth, address, email address, phone number, username, account status and communication settings. We may also collect identity or address verification details when needed to confirm eligibility, prevent misuse and maintain platform integrity.
Payment-related information can include deposits, withdrawals, selected payment method, transaction references, currency, payment status and related records. Funbet supports methods including Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, Paysafecard, Bank Transfer, Bitcoin, Litecoin, Dogecoin and USDT. You can review payment options through our payment methods information, but this notice focuses on how data connected to those activities may be handled.
We also collect technical and usage data. This may include IP address, device type, browser information, operating system, session activity, login times, security events, cookie identifiers, gameplay data, betting history and interactions with Funbet services. These details help us maintain reliable access, detect unusual activity and support fair, secure play.
Why Funbet Uses Personal Data
Funbet uses personal information to provide and manage the services players request. That includes creating accounts, allowing secure access, settling games and bets, processing deposits and withdrawals, applying account settings, responding to support requests and maintaining accurate records. Without certain data, essential account features may not work correctly.
We also use data to protect the platform and its players. Identity checks, payment monitoring, activity reviews and technical logs help us reduce fraud, prevent unauthorised access, identify suspicious behaviour and support safer account operation. In a casino and sportsbook environment, these controls are essential for trust and operational quality.
Funbet may use aggregated or anonymised data to understand product performance, improve service quality and refine the experience across our 13,500+ game catalogue and sports betting features. Where information no longer identifies an individual, it may support business reporting and platform improvement without directly exposing personal identity.
Data Sharing and Trusted Partners
Funbet may share personal information with selected partners when it is necessary to operate the service. These partners may include payment processors, identity verification providers, fraud prevention specialists, game suppliers, platform technology providers, hosting services, analytics tools and professional advisers. Each sharing activity must support a legitimate operational, security, compliance or service purpose.
We may also disclose information where required by lawful request, regulatory expectation, dispute handling, fraud investigation, security incident response or protection of Funbet, players and partners. Sharing is not treated casually. We aim to disclose only the information needed for the relevant purpose and to apply suitable confidentiality and security expectations.
Some partners may process information in countries different from your own. Where cross-border processing occurs, Funbet takes steps intended to maintain appropriate protection, such as contractual safeguards, access controls and supplier assessment. Online gaming relies on specialised international infrastructure, but privacy protection remains a key requirement.
Security Measures and Account Protection
Funbet uses administrative, technical and organisational controls designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure. These controls may include restricted system access, security monitoring, protected authentication processes, encryption where appropriate, supplier checks and internal procedures for handling sensitive data.
Secure account access is a shared responsibility. Players should choose strong passwords, keep credentials private, avoid reusing passwords and review account activity regularly. If you access your account through the login page, make sure you are using your own device or a trusted connection whenever possible.
No digital service can promise absolute protection against every risk. However, Funbet works to reduce risk, detect issues quickly and respond appropriately if a security concern arises. If we believe action is needed to protect an account, we may apply additional checks or temporary controls.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights over your personal information. These may include access, correction, deletion, restriction, objection, portability and withdrawal of consent where consent is the lawful basis for processing. Funbet aims to respect these rights while balancing security, compliance and operational duties.
Some requests may require identity verification before we can respond. This protects your data from being disclosed to someone else. In certain cases, we may need to retain information even after a deletion request, such as transaction records, security logs or verification evidence required for fraud prevention, dispute handling or compliance.
You may also manage certain communication preferences. If promotional communication is based on consent or preference settings, you can change those choices where available. Service messages connected to account operation, transaction status, safety or security may still be sent because they are part of running the account.
Retention, Withdrawals and Transaction Records
Funbet keeps personal information only for as long as it is needed for the purpose for which it was collected, or for related legal, operational, security and recordkeeping reasons. Retention periods can vary depending on account activity, transaction history, verification status, support cases and applicable requirements.
Withdrawal records may include identity checks, payment method details, transaction references and status updates. Funbet has a minimum withdrawal of £10, and withdrawal time may be up to 5 business days depending on method and verification. You can read more about the process through our withdrawal information, while this notice explains the privacy context around those records.
When information is no longer required, Funbet may delete it, anonymise it or restrict it in line with retention needs. Anonymised data may still be used for reporting, service analysis and risk management because it no longer identifies an individual player.
Cookies, Analytics and Service Improvement
Funbet may use cookies and similar technologies to support core functions such as session management, security checks, preference storage, analytics and performance measurement. These technologies help us recognise returning sessions, protect accounts, understand service use and improve reliability across devices.
Analytics may help us understand how players move between sports betting and casino features, which products require improvement and where support processes can become more efficient. We aim to use this information responsibly and, where possible, in aggregated or privacy-conscious ways.
Players may be able to manage cookies through browser settings or platform choices, depending on the technology involved. Some cookies are essential for secure account operation, while others may support preferences or measurement. Blocking certain technologies may affect functionality or service quality.